RoadShare respects your privacy and gives you the ability to permanently delete your account and associated personal information.

Delete Your Account in the RoadShare App

To delete your account from within the RoadShare mobile app:

  1. Sign in to your RoadShare account.

  2. Open your Customer Dashboard or Helper Dashboard.

  3. Select Delete Account.

  4. Review the account deletion information.

  5. Confirm that you want to permanently delete your account.

Once confirmed, RoadShare will process your account deletion and you will no longer be able to sign in using that account.

What Data Is Deleted

When your account is deleted, RoadShare deletes account information that is no longer required to operate the service, including your active RoadShare user account and associated profile information.

Helper verification information associated with the active account may also be removed from RoadShare's active database.

Information We May Retain

Certain information may be retained when necessary for legitimate business, legal, fraud-prevention, safety, accounting, payment, or regulatory purposes. This may include:

  • Completed roadside-assistance service records

  • Transaction and payment records

  • Stripe payment or helper payout records

  • Ratings and service history

  • Records necessary to resolve disputes, chargebacks, fraud, or legal claims

Information that must be retained will be kept only for as long as reasonably necessary for the applicable purpose or as required by law.

Need Help Deleting Your Account?

If you cannot access your RoadShare account or need assistance with an account deletion request, contact RoadShare support using the contact information provided on our website.

RoadShare